Irina P., Aug 30, 2025

Oda çok güzel , temizlik çok iyi kahvaltı baya başarılı

Thomas G., Feb 20, 2026

Overall, a very pleasant experience, with some reservations regarding the age of the rooms/facilities and the quality of the club lounge food & drinks on the 27th floor. Since 2016, I have always chosen this hotel for my stay in SH. I really appreciate the club lounge on the 27th floor. The staff are still as courteous as they were two or three years ago, but the selection of snacks and bread, their quality, the quality of the orange juice, muesli and wines have deteriorated. Sometimes food and drinks or not or not fast enough replenished, and used crockery is mostly only cleared away after you have left the table.

Dmitrij S., Feb 09, 2026

My stay once again felt like returning to a home away from home in Shanghai. Tim and Jason at the reception made it as always welcoming and efficient. A special highlight is the award-winning breakfast. It is simply outstanding. The variety, freshness, and quality are remarkable and the atmosphere at the lounge in the morning sets the perfect tone for a productive day in the city. I would also like to extend a big thank you to the housekeeping team. The room was kept immaculate throughout my stay. Swissotel Grand Shanghai continues to be my preferred address in the city and I look forward to many more stays in the future.

Shuaib D., Jan 21, 2026

Did not have an experience

Minh T. H., Jan 16, 2026

Everything as expected, got early checkin and late checkout. The suite is amazing with nice view. Nice lounge too. However, i dont like the design of removing bath room door it creates zero privacy.